This policy explains return/refund handling for dealer orders. Final eligibility depends on product condition, packaging, and verification by our team.
Eligibility
- Items must be unused, uninstalled, and in original packaging.
- Returns are accepted only within the allowed window from invoice date.
- Electrical/electronic parts may be non-returnable unless received damaged/defective.
Return Process
- Contact sales/support with invoice number and item details.
- Share photos if the item is damaged/defective.
- Once approved, we will share pickup/return instructions.
Refund Method
Approved refunds may be processed as a credit note, replacement, or original payment reversal as applicable for your account.
Shipping Charges
Shipping/handling charges may be non-refundable unless the return is due to our error or transit damage.
Need help? Contact sales with your order details.